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    ContractsTenant Satisfaction Survey Services
    Awarded contract

    Tenant Satisfaction Survey Services

    Awarded
    £55.7k
    Published 2 Nov 2026

    Arun District Council is seeking a supplier to design and deliver tenant satisfaction surveys across its housing portfolio of approximately 4,400 properties to gather resident feedback and support service improvements.

    🇬🇧United Kingdom· South EastPublished 2 Nov 2026· TodayviaFind a Tender
    Awarded
    £55.7k
    Published 2 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £55,712
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • AR
      ACUITY RESEARCH PRACTICE LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    2 November 2026
    Awarded — no open tender advertised

    Brief

    Arun District Council seeks a qualified supplier to design, administer, and manage tenant satisfaction and transactional surveys across its housing portfolio of approximately 3,936 rented homes and 460 leasehold properties. The supplier will collect feedback from residents on their experiences with housing services and accommodation quality, analyze survey results, and provide comprehensive reporting to help the Council monitor performance, identify service improvements, and support strategic objectives. Housing stock includes general needs housing, accommodation for older people, shared ownership properties, and temporary accommodation. The successful supplier will be responsible for all aspects of survey management, data analysis, and reporting of resident feedback.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In professional services, Arun District Council has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. ACUITY RESEARCH PRACTICE LTD1× · 33%
    2. INTERIM PARTNERS LIMITED t/a New Street Consulting Group1× · 33%
    3. Morgan Hunt UK Ltd1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0795bd

    Your fit

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    Buyer
    Arun District Council
    Sector
    Professional Services