Voice and Data SIM Services Provider

South Derbyshire Authority seeks a supplier to deliver comprehensive voice and data SIM card services with multi-network flexibility. The supplier must provide seamless connectivity across the authority's operations, including coverage in low-signal areas, with support for Wi-Fi calling and multi-network SIM switching between major providers such as Vodafone and EE. Key requirements include: unified account management consolidating multiple network agreements with simplified billing and automated reporting; self-service capabilities for SIM activation, suspension, and replacement; dedicated account management with clear service level agreements and escalation procedures; responsive customer support aligned with the authority's operational structure; and demonstrated commitment to environmental sustainability through energy-efficient operations and responsible electronic waste recycling. The supplier must also demonstrate strong data privacy and security compliance, ethical sourcing practices, and community engagement.