BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsQmatic Queue Management and Customer Journey Software Supply
    Awarded contract

    Qmatic Queue Management and Customer Journey Software Supply

    Awarded
    £15.1k
    Published 16 Sept 2026

    Supply of Qmatic Queue Management and Customer Journey Software to manage customer services delivery across council reception and service centres.

    🇬🇧United Kingdom· LondonPublished 16 Sept 2026· 3 weeks agoviaFind a Tender
    Awarded
    £15.1k
    Published 16 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £15,086
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • RE
      RENOVOTEC LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    16 September 2026
    Awarded — no open tender advertised

    Brief

    This opportunity is for the provision and supply of Qmatic Queue Management and Customer Journey Software, a business-critical system that manages face-to-face customer services delivery. The software enables efficient and safe management of customer demand across reception and service centres, ensuring residents are served fairly and in an organized manner. The solution supports the council in optimizing customer flow, reducing wait times, and improving service delivery across multiple touchpoints. Suppliers should note this is a mission-critical platform for managing customer interactions and service operations.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, LONDON BOROUGH OF HARINGEY has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Policy in Practice1× · 20%
    2. RENOVOTEC LTD1× · 20%
    3. Socura Limited1× · 20%
    4. NEC SOFTWARE SOLUTIONS UK LIMITED1× · 20%
    5. URBIS SCHRÉDER LTD1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from LONDON BOROUGH OF HARINGEY

    4 listingsView all →
    Engineering🇬🇧United Kingdom

    Tree Work Services

    Dynamic Purchasing System for tree work and arboricultural services through the London Construction Programme.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 5 Oct 2026
    Engineering🇬🇧United Kingdom

    Highway Tree Works Services (DPS1 1427)

    A Dynamic Purchasing System for qualified suppliers to bid on highway tree maintenance, removal, and planting services across London.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 5 Oct 2026
    Engineering🇬🇧United Kingdom

    Highway Tree Work - Dynamic Purchasing System

    Framework opportunity for contractors to provide tree maintenance and removal services on highways through a dynamic purchasing system.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 5 Oct 2026
    Engineering🇬🇧United Kingdom

    Springfield Community Park N11 - Dynamic Purchasing System Opportunity

    Procurement opportunity for Springfield Community Park N11 through the London Construction Programme Dynamic Purchasing System framework.

    est.£90,000LONDON BOROUGH OF HARINGEY
    Published 5 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI System Prototypes: Efficiency, Structure and Control

    UK SMEs can secure up to £1.66 million to develop and validate prototype AI systems with improved efficiency, structure, and control features.

    est.£1,660,000
    Published 12 Oct 2026
    IT & Software🇮🇪Ireland

    ICT Hardware and Peripherals - Supplier Panel

    GRI is seeking qualified suppliers to join a panel for the provision of ICT hardware and peripheral equipment.

    est.€125,000Irish Greyhound Racing
    Published 9 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06fad5

    Your fit

    Could you win the next one?

    This went to RENOVOTEC LTD. Sonar reads LONDON BOROUGH OF HARINGEY's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    LB
    Buyer
    LONDON BOROUGH OF HARINGEY
    Sector
    IT & Software