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    ContractsWeb-Based Case Management System for Substance Misuse Services
    Open tender

    Web-Based Case Management System for Substance Misuse Services

    Tender closes
    33d
    9 Nov 2026 · in 5 weeks

    Somerset Council is procuring a secure, multi-agency web-based case management system to support professionals delivering substance misuse services to clients.

    🇬🇧United Kingdom· South WestPublished 7 Oct 2026· TodayviaFind a Tender
    Tender closes
    33d
    9 Nov 2026 · in 5 weeks

    Decision brief

    4 fields
    • Contract value
      est.£400,000
      Pounds sterling
    • Tender closes
      9 Nov 2026
      33 days left
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Open

    33 days left to bid. Opened today, deadline 9 Nov 2026.

    7 Oct 20269 Nov 2026

    Brief

    Somerset Council is seeking a secure, hosted, multi-agency web-based case management and information system for professionals supporting clients with substance misuse issues. The system must be fully supported, accessible to multiple agencies, and enable efficient client case tracking and management. Key requirements include robust security features, reliable hosting infrastructure, comprehensive technical support, and user-friendly interfaces for professionals across different organizations collaborating on client care. The solution should streamline administrative processes, improve inter-agency coordination, and enhance the delivery of drug and alcohol support services across Somerset.

    Track record

    8 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In it software, SOMERSET COUNCIL has awarded 8 contracts to 7 suppliers.

    Who wins here
    1. BYTES SOFTWARE SERVICES LIMITED2× · 25%
    2. Frontline Data Limited1× · 13%
    3. WELFARE CALL LAC LIMITED1× · 13%
    4. Padam Mobility1× · 13%
    5. FIRST ADVANTAGE EUROPE LTD1× · 13%
    6. FISCAL TECHNOLOGIES LTD1× · 13%

    +1 more supplier

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-066260

    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins SOMERSET COUNCIL's work like this.

    8 awards · 7 firms

    Check my fit

    Free · No card

    SC
    Buyer
    SOMERSET COUNCIL
    Sector
    IT & Software