AI-powered customer service software to help councils automate and improve citizen support interactions.
Contract awarded. Originally published 3 weeks ago.
Only 2 prior awards here — too little to read.
In it software, IPSWICH BOROUGH COUNCIL has awarded 2 contracts to 2 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
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