AI-powered customer service software to help councils automate and improve citizen support interactions.
Contract awarded. Originally published 2 months ago.
No single supplier dominates the field.
In it software, IPSWICH BOROUGH COUNCIL has awarded 5 contracts to 5 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
Ipswich Borough Council invites tenders for commercial washing machine and tumble dryer rental services with submissions due by 22 October 2026.
Ipswich Borough Council is tendering for rough sleeper support services including assessment, referral, accommodation access, and housing stabilisation interventions across 5 service lots, with submissions due 20 April 2026.
Procurement of electric cargo bikes for efficient and sustainable goods transportation.
Ipswich Borough Council is inviting funeral service providers to a supplier information session on 27 October 2026 for an upcoming public health funerals contract worth approximately £80,000 over four years.
UKHO seeks a supplier to support, maintain, and develop its Product Aggregation Pipeline systems over 4 years with optional extension.
UHB seeks a Vulnerability Management Solution to support security and risk management across its large NHS hospital trust network serving 2.2 million patients annually.
Kent Fire and Rescue Service seeks high-level market feedback on Project Portfolio Management solutions available through government frameworks to support strategic procurement decision-making.
Appoint an integrated partner to consolidate fragmented distance learning recruitment processes into a unified, responsive platform spanning demand generation, marketing automation, CRM, and student enrollment.
