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    ContractsHeating Systems Maintenance and Repair Services for Coastline Housing
    Awarded contract

    Heating Systems Maintenance and Repair Services for Coastline Housing

    Awarded
    £19.5m
    Published 28 May 2026

    Coastline Housing seeks experienced heating systems contractors for a £19.5 million, 3-year emergency and planned maintenance contract across 5,000+ homes in Cornwall, with potential 7-year extension.

    🇬🇧United Kingdom· EnglandPublished 28 May 2026· 3 months agoviaFind a Tender
    Awarded
    £19.5m
    Published 28 May 2026

    Decision brief

    4 fields
    • Contract value
      £19,500,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • MG
      MSB GROUP MECHANICAL & ELECTRICAL LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    28 May 2026
    Awarded — no open tender advertised

    Brief

    Coastline Housing Ltd seeks qualified contractors to provide comprehensive heating system services across approximately 5,000 residential homes and 5 commercial properties in Cornwall. This is a 24/7/365 emergency service contract with a 2-hour response target for priority repairs and 24-hour completion timeframe. The contract, valued at £19.5 million over 3 years with potential 7-year extension, is divided into three lots: (1) Fossil Fuel Systems covering gas, oil, and solid fuel boilers plus associated appliances; (2) Renewable Systems including heat pumps and solar thermal installations; and (3) Planned Component Replacements for system upgrades. Contractors must maintain 100% regulatory compliance, hold relevant industry accreditations (Gas Safe, OFTEC, HETAS, MCS, NICEIC), demonstrate capacity for high-volume service delivery, and support Coastline's zero-landfill sustainability standards. The role requires local knowledge to manage Cornwall's geographical challenges, priority identification of vulnerable customers, and commitment to minimizing gas capping through persistent access attempts. Contractors will use Coastline's online portal for daily work documentation and face performance penalties up to £100,000 monthly for non-compliance. TUPE implications apply as the incumbent is employee-owned.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In facilities management, COASTLINE HOUSING LIMITED has awarded 1 contract to 1 supplier.

    Who wins here
    1. MSB GROUP MECHANICAL & ELECTRICAL LTD1× · 100%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, CARL ZEISS — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0583fb
    CH
    Buyer
    COASTLINE HOUSING LIMITED
    Sector
    Facilities Management