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    ContractsDocument Translation Platform Services
    Awarded contract

    Document Translation Platform Services

    Awarded
    £30k
    Published 21 Sept 2026

    Direct award of a web-based document translation platform service to enhance accessibility and reduce costs through AI-enabled rapid translation capabilities.

    🇬🇧United Kingdom· LondonPublished 21 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £30k
    Published 21 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £30,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • CT
      CITY TRAX LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    21 September 2026
    Awarded — no open tender advertised

    Brief

    The Council is seeking to acquire Document Translate, a web-based document translation platform that provides rapid, user-friendly translation services. This procurement supports the Council's AI adoption strategy and aims to improve service accessibility for diverse communities while delivering cost savings. The contract will be awarded directly to the incumbent supplier Citytrax Limited outside of a framework agreement, with a waiver required for this procurement approach. The successful supplier will provide access to the translation platform, technical support, and ongoing system maintenance to enable efficient document processing and multi-language service delivery across Council operations.

    Track record

    6 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, THE ROYAL BOROUGH OF KINGSTON UPON THAMES has awarded 6 contracts to 5 suppliers.

    Who wins here
    1. Digital Interactive Limited2× · 33%
    2. CITY TRAX LIMITED1× · 17%
    3. Granicus Firmstep Ltd1× · 17%
    4. DOTTED EYES LIMITED1× · 17%
    5. BYTES SOFTWARE SERVICES LIMITED1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0776b8

    Your fit

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    RB
    Buyer
    THE ROYAL BOROUGH OF KINGSTON UPON THAMES
    Sector
    IT & Software