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    ContractsResearch Services for Making Tax Digital Initiative
    Awarded contract

    Research Services for Making Tax Digital Initiative

    Awarded
    £3m
    Published 16 Sept 2026

    HMRC is seeking research services to evaluate customer awareness, delivery effectiveness, and behavioral impacts of the Making Tax Digital initiative through multiple quantitative and qualitative projects.

    🇬🇧United KingdomPublished 16 Sept 2026· 3 weeks agoviaContracts Finder
    Awarded
    £3m
    Published 16 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £3,000,000
      Pounds sterling
    • Tender closed
      23 Jun 2026
      3 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • BR
      BMG RESEARCH LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    16 Sept 2026Today23 Jun 2026

    Brief

    HM Revenue & Customs seeks a research supplier to conduct multiple small to medium-scale research projects focused on Making Tax Digital (MTD). Projects will combine quantitative and qualitative research methods to evaluate various aspects of the MTD rollout, including: measuring customer awareness levels of MTD, assessing the effectiveness of MTD delivery mechanisms, and analyzing impacts on customer behavior and user experience. This is a defined term agreement with multiple projects to be executed over the contract period. Suppliers should have experience in tax-related research, stakeholder engagement analysis, and behavioral insights.

    Track record

    10 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In professional services, H M REVENUE CUSTOMS has awarded 10 contracts to 8 suppliers.

    Who wins here
    1. PA CONSULTING SERVICES LIMITED2× · 20%
    2. DELOITTE LLP2× · 20%
    3. Nurole Ltd1× · 10%
    4. Irg Advisors Llp (Trading As Odgers)1× · 10%
    5. ERNST YOUNG LLP1× · 10%
    6. First In Class Limited1× · 10%

    +2 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    ed04662c-e839-40c3-85f1-6346f21fa48a-914371

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    Buyer
    H M REVENUE CUSTOMS
    Sector
    Professional Services