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    ContractsIT Help Desk Ticketing and Asset Management System
    Open tender

    IT Help Desk Ticketing and Asset Management System

    Tender closes
    43d
    23 Dec 2026 · in 6 weeks

    Lincolnshire Police requires an integrated IT ticketing and asset management platform to support its Digital and Data Directorate operations.

    🇬🇧United Kingdom· East MidlandsPublished 11 Nov 2026· TodayviaFind a Tender
    Tender closes
    43d
    23 Dec 2026 · in 6 weeks

    Decision brief

    4 fields
    • Contract value
      est.£200,000
      Pounds sterling
    • Tender closes
      23 Dec 2026
      43 days left
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East Midlands

    Lifecycle

    Open

    43 days left to bid. Opened today, deadline 23 Dec 2026.

    11 Nov 202623 Dec 2026

    Brief

    Lincolnshire Police's Digital and Data Directorate (DaDD) seeks a comprehensive IT Ticketing and Asset Management System to streamline support operations and track technology resources. The system should enable staff to efficiently manage IT service requests, track issue resolution through ticketing workflows, and maintain an accurate inventory of hardware and software assets across the organization. The solution must integrate with existing infrastructure, provide reporting capabilities for performance monitoring, and support the force's digital transformation initiatives. Suppliers should demonstrate experience delivering robust systems in law enforcement or similar large-scale organizations.

    Track record

    8 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE has awarded 8 contracts to 6 suppliers.

    Who wins here
    1. PHOENIX SOFTWARE LTD3× · 38%
    2. BOXXE LIMITED1× · 13%
    3. JML SOFTWARE SOLUTIONS LIMITED1× · 13%
    4. ESRI UK LIMITED1× · 13%
    5. FORENSIC ANALYTICS LTD1× · 13%
    6. Crown Computing Ltd1× · 13%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Published 10 Nov 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07b917

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    Your fit

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    A straight answer for your business — bid, partner or pass — based on who wins THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE's work like this.

    8 awards · 6 firms

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    Buyer
    THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE
    Sector
    IT & Software