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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsBMC Helix ITSM Software Renewal Contract
    Awarded contract

    BMC Helix ITSM Software Renewal Contract

    Awarded
    £170.1k
    Published 4 Nov 2026

    NHS England commissions BMC Helix ITSM software renewal through CCS RM6098 framework agreement.

    🇬🇧United KingdomPublished 4 Nov 2026· YesterdayviaContracts Finder
    Awarded
    £170.1k
    Published 4 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £170,066
      Pounds sterling
    • Tender closed
      21 Aug 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • AC
      AKHTER COMPUTERS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    4 Nov 202621 Aug 2026

    Brief

    NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the renewal of BMC Helix ITSM (IT Service Management) software to Akhter Computers Limited. This contract supports NHS North of England Commissioning Support Unit (NECS), which is hosted by NHS England. The procurement was conducted through Crown Commercial Services (CCS) under the RM6098 Technology Products & Associated Services 2 framework agreement (Lot 3: Software) in compliance with the Public Contracts Regulations 2015 (PCR2015). This opportunity is for the continued provision and maintenance of BMC Helix ITSM tools, which enable IT service management capabilities across the NHS commissioning organizations.

    Track record

    18 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In it software, NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT has awarded 18 contracts to 7 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED6× · 33%
    2. BECHTLE LIMITED5× · 28%
    3. Halo Service Solutions2× · 11%
    4. AKHTER COMPUTERS LIMITED2× · 11%
    5. SOFTCAT PLC1× · 6%
    6. TOPdesk UK Limited1× · 6%

    +1 more supplier

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    1343839a-7a31-49a8-96c2-fb65f920d0a7-920584

    Your fit

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    This went to AKHTER COMPUTERS LIMITED. Sonar reads NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NS
    Buyer
    NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
    Sector
    IT & Software