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    ContractsBack Office Software Annual Support License
    Awarded contract

    Back Office Software Annual Support License

    Status
    Awarded
    Published 30 Sept 2026

    Annual maintenance and technical support services for back office software systems with guaranteed uptime and help desk assistance.

    🇬🇧United Kingdom· East MidlandsPublished 30 Sept 2026· 1 month agoviaFind a Tender
    Status
    Awarded
    Published 30 Sept 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East Midlands

    Suppliers

    1 supplier
    • CU
      CIVICA UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    30 September 2026
    Awarded — no open tender advertised

    Brief

    Opportunity to provide annual support and maintenance services for back office software systems. This includes software updates, patches, technical support, system monitoring, and help desk services to ensure continuous operation of administrative and operational business functions. Suppliers should be prepared to offer comprehensive support packages with defined service level agreements (SLAs), response times, and uptime guarantees. Solutions may include cloud-based or on-premises support options.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, GEDLING BOROUGH COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. CIVICA UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077d60

    Your fit

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    This went to CIVICA UK LIMITED. Sonar reads GEDLING BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    GB
    Buyer
    GEDLING BOROUGH COUNCIL
    Sector
    IT & Software