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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsBenefits Processing Services
    Awarded contract

    Benefits Processing Services

    Awarded
    £40k
    Published 29 May 2026

    Provide off-site processing services for new benefit claims and circumstance changes.

    🇬🇧United Kingdom· EnglandPublished 29 May 2026· 5 months agoviaFind a Tender
    Awarded
    £40k
    Published 29 May 2026

    Decision brief

    4 fields
    • Contract value
      £40,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • NS
      NEC SOFTWARE SOLUTIONS UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    29 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves providing comprehensive benefits processing services, including handling new claims submissions, processing changes in beneficiary circumstances, and managing related administrative activities. Services may encompass document review, eligibility verification, data entry, claims adjudication, and customer communication. The work is conducted through off-site processing arrangements, requiring reliable systems, trained personnel, and adherence to regulatory compliance standards for benefits administration.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, DUDLEY METROPOLITAN BOROUGH COUNCIL has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. CIVICA UK LIMITED1× · 33%
    2. STATMAP LTD1× · 33%
    3. NEC SOFTWARE SOLUTIONS UK LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a881

    Your fit

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    This went to NEC SOFTWARE SOLUTIONS UK LIMITED. Sonar reads DUDLEY METROPOLITAN BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    Buyer
    DUDLEY METROPOLITAN BOROUGH COUNCIL
    Sector
    Professional Services