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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsOut of Hours Call Handling Service for Chesterfield Borough Council
    Awarded contract

    Out of Hours Call Handling Service for Chesterfield Borough Council

    Awarded
    £32k
    Published 26 Jun 2026

    Chesterfield Borough Council seeks a partner to provide 24/7 out-of-hours call handling for emergency and non-emergency services including repairs, homelessness, flooding, and other resident support requests.

    🇬🇧United Kingdom· EnglandPublished 26 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £32k
    Published 26 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £32,006
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • SD
      SPS Doorguard
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    26 June 2026
    Awarded — no open tender advertised

    Brief

    Chesterfield Borough Council is seeking a qualified partner to deliver comprehensive out-of-hours call handling services for calls received outside standard customer contact centre operating hours. The service will manage a diverse range of urgent requests including emergency repairs, tenant lockouts, dog warden services, drainage and flooding reports, homelessness inquiries, emergency planning notifications, and other ad hoc requests. The successful supplier will need to demonstrate reliability, effective call management systems, and the ability to handle multiple service types professionally. This is a critical service ensuring residents can access support during non-business hours.

    Track record

    6 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In professional services, CHESTERFIELD BOROUGH COUNCIL has awarded 6 contracts to 5 suppliers.

    Who wins here
    1. VENN GROUP LIMITED2× · 33%
    2. PERMISERV LIMITED1× · 17%
    3. Tile Hill Interim & Executive Limited1× · 17%
    4. SPS Doorguard1× · 17%
    5. BROWNE JACOBSON LLP1× · 17%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

    More from CHESTERFIELD BOROUGH COUNCIL

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    Ice Cream Supply for Chesterfield Borough Council Venues

    Chesterfield Borough Council is inviting suppliers to provide ice cream products across its venue locations.

    £60,000CHESTERFIELD BOROUGH COUNCIL
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    AwardedEngineering🇬🇧United Kingdom

    Electrical Materials Supply Contract

    Chesterfield Borough Council is inviting suppliers to bid for the provision of electrical materials and components.

    £60,000CHESTERFIELD BOROUGH COUNCIL
    Published 29 Oct 2026
    AwardedEngineering🇬🇧United Kingdom

    Electrical Materials Supplier

    Chesterfield Borough Council invites electrical material suppliers to bid for contract opportunities.

    £700,000CHESTERFIELD BOROUGH COUNCIL
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    Open in Professional Services

    4 open listingsView all →
    Professional Services🇮🇪Ireland

    Case Management and Reporting System for Irish Investigation and Security Services

    Ireland's Fiosrú seeks a configurable Case Management System to modernize complaint handling, investigations, and reporting for improved efficiency and public confidence.

    est.€12,500,000FIOSR OFFICE OF THE POLICE OMBUDSMAN
    Published 4 Nov 2026
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    Facilities Management Services Contract for Dublin Government Operations

    Comprehensive facilities management contract for a large Dublin government facility covering maintenance, catering, housekeeping, security, and operational support over five years.

    €1nominalDEPARTMENT OF JUSTICE HOME AFFAIRS AND MIGRATION
    Published 4 Nov 2026
    Professional Services🇬🇧United Kingdom

    Commercial Property Management Services – London

    Commercial property management services needed for approximately 100 properties in London, with a minimum 3-year contract term and potential 5-year extension.

    A2Dominion Housing Group Ltd (A2D)
    Published 3 Nov 2026
    Professional Services🇬🇧United Kingdom

    HR and Payroll System Supply and Implementation for Northern Ireland Assembly Commission

    Competitive procurement for a dedicated HR and payroll system and implementation services for the Northern Ireland Assembly Commission, valued at £1.4M over 8 years.

    £1,400,000indicativeNorthern Ireland Assembly Commission
    Published 3 Nov 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06be3b

    Your fit

    Could you win the next one?

    This went to SPS Doorguard. Sonar reads CHESTERFIELD BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

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    CB
    Buyer
    CHESTERFIELD BOROUGH COUNCIL
    Sector
    Professional Services