BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsOut of Hours Housing Repairs Call Centre Service
    Awarded contract

    Out of Hours Housing Repairs Call Centre Service

    Status
    Awarded
    Published 29 May 2026

    Tamworth Borough Council seeks a qualified contractor to provide out-of-hours housing repairs call center and emergency triage services for residents.

    🇬🇧United Kingdom· EnglandPublished 29 May 2026· 4 months agoviaFind a Tender
    Status
    Awarded
    Published 29 May 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • OB
      ORCA BUSINESS SUPPORT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    29 May 2026
    Awarded — no open tender advertised

    Brief

    Tamworth Borough Council is seeking a qualified and experienced contractor to operate an Out-of-Hours (OOH) housing repairs call handling service. The service must safely triage and manage emergency and hazard-related repairs for residents outside standard working hours, including cases falling under Awaab's Law. This is a critical safety function essential for protecting vulnerable residents and ensuring rapid response to urgent housing issues. The successful contractor will need to demonstrate expertise in call center operations, emergency response protocols, housing repair knowledge, and compliance with relevant health and safety regulations. The service aims to provide accessible support to residents when council offices are closed, ensuring that urgent repair issues are properly assessed and appropriately escalated to emergency responders or repair teams as needed.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, TAMWORTH BOROUGH COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. ORCA BUSINESS SUPPORT LIMITED1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

    More from TAMWORTH BOROUGH COUNCIL

    4 listingsView all →
    Professional Services🇬🇧United Kingdom

    Community Engagement and Consultation Provider for Glascote Heath & Stonydelph

    Tamworth Borough Council seeks a qualified provider to deliver community engagement and consultation services for the Pride in Place programme across two neighbourhoods.

    TAMWORTH BOROUGH COUNCIL
    Published 14 Oct 2026
    Education & Training🇬🇧United Kingdom

    Training Provider for Social Housing Competence and Conduct Standard

    Tamworth Borough Council seeks an experienced training provider to deliver competence and conduct standard training for social housing staff in advance of the 2025 regulatory requirement.

    est.£50,000TAMWORTH BOROUGH COUNCIL
    Published 1 Oct 2026
    AwardedFinancial Services🇬🇧United Kingdom

    Tamworth Borough Council Tenants' Contents Insurance Contract Award 2026-2030

    Tamworth Borough Council has awarded a four-year tenants' contents insurance contract to Ecclesiastical Insurance Office PLC under the Northern Housing Consortium Framework.

    £30,734TAMWORTH BOROUGH COUNCIL
    Published 29 Sept 2026
    AwardedEngineering🇬🇧United Kingdom

    EICR Testing and Electrical Works for Tamworth Borough Council Properties

    Conduct EICR inspections, electrical testing, and remedial works across Tamworth Borough Council's owned, leased, and managed properties.

    £1,800,000TAMWORTH BOROUGH COUNCIL
    Published 21 Sept 2026

    Open in Facilities Management

    4 open listingsView all →
    Facilities Management🇬🇧United Kingdom

    Temporary Housing Support for Vulnerable and Homeless Individuals

    Deliver temporary housing and support services for homeless and vulnerable people in the community.

    est.£2,500,000Norwich City Council
    Published 16 Oct 2026
    Facilities Management🇬🇧United Kingdom

    Fire Safety Equipment Maintenance and Repair Services

    ABC requires a contractor to maintain, repair, and test fire safety equipment across Housing and Corporate Property Department facilities.

    est.£360,000ASHFORD BOROUGH COUNCIL
    Published 16 Oct 2026
    OpenFacilities Management🇬🇧United Kingdom

    Framework Agreement for Repair of Military Vehicle Axles, Transmissions and Assemblies

    UK Ministry of Defence seeks suppliers to repair military vehicle axles, transmissions, and assemblies under a 5-year framework agreement worth £4.6 million across three vehicle lots.

    est.£4,648,000Defence Equipment and Support
    Published 16 Oct 2026
    Facilities Management🇬🇧United Kingdom

    Mechanical and Electrical Maintenance Services

    Competitive tender for planned and reactive mechanical and electrical maintenance services across two separate contract notices.

    est.£2,500,000Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside
    Published 16 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05f775

    Your fit

    Could you win the next one?

    This went to ORCA BUSINESS SUPPORT LIMITED. Sonar reads TAMWORTH BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    TB
    Buyer
    TAMWORTH BOROUGH COUNCIL
    Sector
    Facilities Management