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    ContractsConversion Practices Victim Support Service
    Closed contract

    Conversion Practices Victim Support Service

    Supplier needed to deliver a 24-month national helpline and website support service for conversion practices victims, with a maximum budget of £80,000 per annum and immediate operational readiness required from October 2026.

    🇬🇧United KingdomPublished 10 Jul 2026· 3 months agoviaContracts Finder

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Lifecycle

    Closed

    No longer open. Published 3 months ago.

    10 July 2026
    Closed — no tender deadline was published

    Brief

    The Authority is seeking a supplier to operate a national Conversion Practices Victim Support Service for 24 months (£80,000 per annum maximum). The service comprises two components: (1) a helpline service operating Monday to Friday, 9am-5pm, via telephone and live web-chat/email, handling 300-2,000 calls annually; and (2) website management including transfer, maintenance and expansion of an information repository providing legal protections, resources and signposting. The winning supplier must be fully operational on Contract Day 1 (1 October 2026) with no mobilisation period, receiving a handover package from the outgoing supplier. Interested suppliers must confirm their ability to deliver both requirements, express interest in bidding, and detail their onboarding feasibility by 24 July 2026 at 17:00 BST. Responses should be sent to commercial@cabinetoffice.gov.uk with subject line 'Preliminary Market Engagement Response - Conversion Practices VSS'.

    Track record

    15 awards · 13 winners
    Open field

    No single supplier dominates the field.

    In it software, CABINET OFFICE has awarded 15 contracts to 13 suppliers.

    Who wins here
    1. Xansium Consulting Ltd2× · 13%
    2. Syntura Group Limited2× · 13%
    3. Digital Craftsmen Ltd1× · 7%
    4. BINARY10 LTD1× · 7%
    5. BravoSolution UK Limited (dba) Jaggaer1× · 7%
    6. UNBOXED CONSULTING LIMITED1× · 7%

    +7 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    6c50accf-c1b2-44d8-b0ec-f9a7917da401-905599

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    CO
    Buyer
    CABINET OFFICE
    Sector
    IT & Software