BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact Centre and Telephony Services
    Open tender

    Contact Centre and Telephony Services

    Contract value
    £35m
    Published 31 Jul 2026

    Seeking a qualified provider to deliver professional contact centre and telephony services with integrated communication solutions.

    🇬🇧United Kingdom· WalesPublished 31 Jul 2026· 2 months agoviaFind a Tender
    Contract value
    £35m
    Published 31 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £35,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    31 July 2026
    Open tender · no closing date published

    Brief

    This opportunity involves the provision of comprehensive contact centre and telephony solutions. Suppliers should be prepared to offer integrated communication systems that support inbound and outbound calling capabilities, call routing, interactive voice response (IVR), call recording, analytics, and reporting functionalities. The service should ensure high availability, scalability to handle varying call volumes, and professional customer support. Potential suppliers may need to demonstrate experience in managing multi-channel contact centre operations, system reliability, security compliance, and the ability to integrate with existing business systems.

    More from Driver and Vehicle Licensing Agency

    4 listingsView all →
    OpenFacilities Management🇬🇧United Kingdom

    Soft Facilities Management Services for DVLA Swansea

    DVLA Swansea is seeking a supplier for bundled or separate soft facilities management services including cleaning, catering, waste management, and pest control.

    £8,000,000indicativeDriver and Vehicle Licensing Agency
    Published 2 Oct 2026
    AwardedEngineering🇬🇧United Kingdom

    Dynamics 365 and Power Platform Engineering Services

    DVLA seeks flexible software engineering resources to design and implement Dynamics 365 and Power Platform solutions for new casework systems, supporting their digital transformation strategy.

    £14,000,000Driver and Vehicle Licensing Agency
    Published 29 Sept 2026
    AwardedEducation & Training🇬🇧United Kingdom

    Online Training Licenses

    Provide customizable on-demand online training licenses with proven methods to ensure participant competency and business alignment.

    £94,953Driver and Vehicle Licensing Agency
    Published 27 Aug 2026
    OpenFinancial Services🇬🇧United Kingdom

    Merchant Acquirer Services for DVLA Payment Processing

    DVLA requires a Merchant Acquirer to process credit and debit card payments across 12+ vehicle and driving-related services.

    Driver and Vehicle Licensing Agency
    Published 24 Aug 2026

    Open in Media & Communications

    4 open listingsView all →
    Media & Communications🇬🇧United Kingdom

    Supply of Patient Identification Wristbands, Printers, and Digital Identification Systems

    NHS Supply Chain is inviting suppliers to bid for a 48-month framework agreement to provide patient identification wristbands, thermal printers, and digital identification systems, with estimated expenditure of £40-50 million excluding VAT.

    est.£50,000,000SUPPLY CHAIN COORDINATION LIMITED
    Published 15 Oct 2026
    Media & Communications🇮🇪Ireland

    Ireland Courts Service Fixed Voice and VoIP Services Tender

    Ireland's Courts Service is tendering for comprehensive fixed voice and VoIP telecommunications services supporting SIP, ISDN, and PSTN delivery modes.

    est.€1,500,000The Courts Service
    Published 15 Oct 2026
    Media & Communications🇬🇧United Kingdom

    Audio Visual, Digital Signage and Visitor Management System

    LCRCA is seeking a single supplier to provide an integrated cloud-based booking system, meeting room audio-visual equipment, and digital signage solution across its estate.

    LIVERPOOL CITY REGION COMBINED AUTHORITY
    Published 14 Oct 2026
    Media & Communications🇬🇧United Kingdom

    Skateboard Park Remodelling and Construction

    Competitive tender for skateboard park remodelling with landing area expansion and banked plateau construction at Higham Ferrers Recreation Ground, budget £24,000.

    Higham Ferrers Town Council
    Published 14 Oct 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-069bcd

    Track

    Know when this goes to tender

    Sonar emails you the day the tender is published, then 7 and 2 days before it closes.

    Track this notice

    Free · No card

    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins Driver and Vehicle Licensing Agency's work like this.

    Check my fit

    Free · No card

    DV
    Buyer
    Driver and Vehicle Licensing Agency
    Sector
    Media & Communications