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    ContractsIT Managed Services Contract for Red Kite Community Housing
    Open tender

    IT Managed Services Contract for Red Kite Community Housing

    Tender closes
    13d
    15 Sept 2026 · in 13 days

    Red Kite Community Housing seeks a comprehensive IT Managed Services provider for a 3-6 year contract valued at £4.5 million, with services commencing April 2027.

    🇬🇧United Kingdom· South EastPublished 5 Aug 2026· 4 weeks agoviaFind a Tender
    Tender closes
    13d
    15 Sept 2026 · in 13 days

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closes
      15 Sept 2026
      13 days left
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Lifecycle

    Open

    13 days left to bid. Opened 4 weeks ago, deadline 15 Sept 2026.

    5 Aug 2026Today15 Sept 2026

    Brief

    Red Kite Community Housing is seeking a new IT Managed Services provider to replace their current contract, which expires on 31 March 2027. The successful bidder will be appointed by end of 2026, with services operationally live by 1 April 2027. Scope includes: complete technical architecture and design; first, second, and third-line service desk support; 24/7 proactive monitoring and Security Operations Centre; hosting and infrastructure management (excluding current supplier's non-transferable assets); resilient connectivity and internet access; on-site engineer support 3 days per week (Tuesday-Thursday) at Head Office; end-user device build and maintenance; patching to Cyber Essentials Plus standards; backup and disaster recovery for cloud, Office 365, and Dynamics 365 services; inventory and capacity management; and up to 60 ad-hoc project days annually. Contract duration: 3 years initial term with three optional 1-year extensions, totalling up to 6 years. Estimated total value: £4,500,000 including VAT over 6 years (£750,000 annually), excluding price indexation. Administered by Clarity Procurement Solutions Limited.

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    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06dc0f
    RK
    Buyer
    Red Kite Community Housing Limited
    Sector
    IT & Software