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    ContractsNHS Patient Experience Platform - Market Engagement Opportunity
    Open tender

    NHS Patient Experience Platform - Market Engagement Opportunity

    Market engagement meetings to assess patient experience platform solutions for NHS Community and Mental Health Trusts ahead of December 2026 renewal.

    🇬🇧United Kingdom· South EastPublished 3 Jul 2026· 2 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    3 July 2026
    Open tender · no closing date published

    Brief

    The Trust is seeking to renew its patient experience platform, which expires in December 2026. This is a market engagement opportunity (not a formal tender) to help the Trust understand current solutions, innovations, and service delivery models available. You are invited to participate if you: deliver managed patient experience and feedback services to NHS Community and Mental Health Trusts; have proven implementations within the last 3 years; can integrate with Rio and/or SystemOne; meet DSPT standards, ISO27001, and Cyber Essentials Plus certification; and have extensive NHS experience with large trusts. Participation involves one online discussion via Microsoft Teams on 15 July 2026. These conversations are voluntary, confidential, and will not influence any future formal procurement process. The Trust will use insights gathered to refine future requirements and procurement strategy. Interested suppliers should express interest and provide a brief overview of relevant experience delivering similar solutions in NHS Community and Mental Health Trust settings.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In professional services, Hampshire and Isle of Wight Healthcare NHS Foundation Trust has awarded 1 contract to 1 supplier.

    Who wins here
    1. ADMINCONTROL UK LTD1× · 100%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c306
    HI
    Buyer
    Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Sector
    Professional Services