Awarded contract

Cloud Migration for Workforce Management System

Status
Awarded
Published 28 Jul 2026

YAS requires cloud migration of its workforce management system from on-premises NICE WFM to a cloud-based solution supporting 1,000 users with enhanced features and managed support.

United Kingdom· Yorkshire and the HumberPublished 28 Jul 2026· 1 weeks agoFind a Tender

Decision brief

4 fields
  • Contract value
    Not disclosed
    Source did not declare a figure
  • Closing date
    Rolling
    No closing date published
  • Sector
    Browse related listings
  • Location
    United Kingdom
    Yorkshire and the Humber

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 1 weeks ago.

28 July 2026
Awarded — no open tender advertised

Brief

YAS is seeking to migrate its on-premises NICE Workforce Management (WFM) solution to a cloud-based platform. The current on-premises system, delivered by SVL Business Solutions, will no longer be supported after December 2026 as NICE transitions to a cloud-only model. This procurement opportunity involves implementing NICE WFM Cloud (v8.1) to support 1,000 users with supplier-managed infrastructure and maintenance. The cloud solution will provide a 99.9% SLA-backed availability guarantee, improved system performance and resilience, enhanced security and compliance capabilities, and access to advanced features including AI-powered forecasting, real-time scheduling, and advanced analytics. The solution may include Employee Experience Management (EEM) functionality to optimize workforce flexibility, staff engagement, and administrative efficiency. Suppliers should be prepared to support the migration from the legacy on-premises environment, system configuration, user training, and ongoing cloud platform management.

Track record

1 award · 1 winner
Thin record

Only 1 prior award here — too little to read.

In it software, YORKSHIRE AMBULANCE SERVICE NHS TRUST has awarded 1 contract to 1 supplier.

Who wins here

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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