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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsScalable Service Management Solution for Growing Digital Public Services
    Open tender

    Scalable Service Management Solution for Growing Digital Public Services

    Tender closes
    42d
    20 Oct 2026 · in 6 weeks

    Scottish Government seeks innovative service management technology to dynamically scale operations for its growing digital public services portfolio.

    🇬🇧United Kingdom· ScotlandPublished 8 Sept 2026· TodayviaFind a Tender
    Tender closes
    42d
    20 Oct 2026 · in 6 weeks

    Decision brief

    4 fields
    • Contract value
      est.£650,000
      Pounds sterling
    • Tender closes
      20 Oct 2026
      42 days left
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Scotland

    Lifecycle

    Open

    42 days left to bid. Opened today, deadline 20 Oct 2026.

    8 Sept 202620 Oct 2026

    Brief

    The Scottish Government's Directorate for Digital is seeking an innovative service management solution to support its expanding portfolio of digital public services, including ScotAccount, ScotPayments, mygov.scot, and Cloud Platform Services. The solution must enable dynamic scaling of service management capabilities as demand increases, complexity grows, and user expectations evolve. Key requirements include: supporting resilient and secure service operations; improving operational efficiency and productivity; delivering value for money; reducing risks to service quality, revenue, and public trust; and enabling future development of Scotland's digital services. Suppliers should propose technology-enabled approaches that can grow proportionally with service demands while maintaining high performance and reliability standards.

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In it software, Scottish Government has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. OceanWise Ltd1× · 50%
    2. Daysix Ltd1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f4cb
    SG
    Buyer
    Scottish Government
    Sector
    IT & Software