Manned Security Services for Trinity Street Housing Advice Centre

This opportunity is for the provision of manned security services at the Trinity Street Housing Advice Centre in Worcester. A security officer will provide on-site presence during operational hours (Monday to Friday, 10:00-16:00) to deliver key services including: customer reassurance, incident management, access monitoring, and staff/visitor support. The role is essential for maintaining a safe and secure environment at the facility while longer-term accommodation arrangements are finalized. Prospective suppliers should have experience in providing professional security services in public-facing environments and demonstrate competency in customer interaction, conflict de-escalation, and emergency response procedures.