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    Contracts24/7 Managed Security Operations and Managed Detection and Response Service
    Open tender

    24/7 Managed Security Operations and Managed Detection and Response Service

    Contract value
    £4.2m
    Published 29 Jul 2026

    Durham County Council is engaging the market to refine requirements for a £600,000 annual 24/7 managed security operations and threat detection service, with discussions planned for September 2026.

    🇬🇧United Kingdom· North EastPublished 29 Jul 2026· 2 months agoviaFind a Tender
    Contract value
    £4.2m
    Published 29 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £4,200,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    29 July 2026
    Open tender · no closing date published

    Brief

    Durham County Council is conducting a Preliminary Market Engagement (PME) process for a new 24/7 Managed Security Operations Centre (SOC) and Managed Detection and Response (MDR) service. This engagement follows an initial market consultation in October 2025 that received 24 responses, with refined requirements now being re-evaluated. Extended Detection and Response (XDR) is no longer included in scope. The council has an annual budget of approximately £600,000 and is seeking a contract with an initial 3-year term, plus two optional 24-month extensions. Suppliers are invited to submit a questionnaire and, if shortlisted, participate in one-hour Teams discussions in September 2026 to present their offering and help the council further refine its specification and tender requirements. This is an opportunity to influence the final procurement before the competitive tender process is launched.

    Track record

    21 awards · 20 winners
    Open field

    No single supplier dominates the field.

    In it software, DURHAM COUNTY COUNCIL has awarded 21 contracts to 20 suppliers.

    Who wins here
    1. CIVICA UK LIMITED2× · 10%
    2. LINK MAKER SYSTEMS LIMITED1× · 5%
    3. THE SKILLS NETWORK LIMITED1× · 5%
    4. INFORM HOLDINGS LTD1× · 5%
    5. SafetyCulture Pty Ltd.1× · 5%
    6. Valuing Care Limited1× · 5%

    +14 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05aaa6

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins DURHAM COUNTY COUNCIL's work like this.

    21 awards · 20 firms

    Check my fit

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    DC
    Buyer
    DURHAM COUNTY COUNCIL
    Sector
    IT & Software