BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIreland – CRM and Digital Services Platform Framework Agreement
    Awarded contract

    Ireland – CRM and Digital Services Platform Framework Agreement

    Awarded
    3m
    Published 8 Jun 2026

    Ireland is establishing a framework agreement for an integrated CRM and digital services platform to modernize customer relationship management and digital operations.

    🇮🇪IrelandPublished 8 Jun 2026· 3 months agoviaTED
    Awarded
    3m
    Published 8 Jun 2026

    Decision brief

    4 fields
    • Contract value
      3,000,000currency not stated
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    8 June 2026
    Awarded — no open tender advertised

    Brief

    This procurement seeks to establish a single-party framework agreement with a vendor to provide a comprehensive Customer Relationship Management (CRM) software package integrated with digital services capabilities. The successful supplier will deliver a unified platform designed to enhance customer engagement, streamline business processes, and support digital transformation initiatives. The solution should include CRM functionality such as contact management, customer data management, sales pipeline tracking, and customer service capabilities, alongside complementary digital services features. This framework agreement will enable flexible service delivery and potential scalability to meet evolving organizational needs.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, CORK COUNTY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. Granicus Firmstep Ltd1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from CORK COUNTY COUNCIL

    4 listingsView all →
    Engineering🇮🇪Ireland

    Survey Services for Cork to Kinsale Greenway Project

    Cork County Council requires topographic, hydrographic, and structural survey services to support the design and development of a new greenway connecting Cork to Kinsale.

    CORK COUNTY COUNCIL
    Published 16 Sept 2026
    Professional Services🇮🇪Ireland

    Facilities Maintenance Services for Cork County Hall Campus

    Cork County Hall Campus is seeking a facilities maintenance service provider to deliver cost-effective, quality maintenance solutions for their campus facilities.

    est.€3,500,000CORK COUNTY COUNCIL
    Published 14 Sept 2026
    IT & Software🇮🇪Ireland

    Ireland - Parking Fines Management System Supply and Maintenance

    Tender for supply and maintenance of an integrated Parking Fines Management System with mobile data devices for Ireland's parking enforcement services.

    est.€100,000CORK COUNTY COUNCIL
    Published 9 Sept 2026
    IT & Software🇮🇪Ireland

    Ireland Parking Fines Management System Supply and Maintenance

    Ireland seeks a supplier to provide and maintain a comprehensive Parking Fines Management System with mobile data devices for enhanced parking enforcement operations.

    est.€100,000CORK COUNTY COUNCIL
    Published 9 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇮🇪Ireland

    Digital Asset Management System for Image Collections

    Secure a scalable, cloud-hosted digital asset management system to organize and distribute 100,000+ high-resolution images with flexible licensing and retrieval capabilities.

    est.€175,000NATIONAL GALLERY OF IRELAND
    Published 16 Sept 2026
    IT & Software🇬🇧United Kingdom

    Cloud-Based Finance Management System

    GCH is procuring a cloud-based Finance Management System to modernize financial operations and support regulatory compliance and strategic growth.

    est.£600,000Gloucester City Homes
    Published 16 Sept 2026
    IT & Software🇬🇧United Kingdom

    Digital Wayfinding Platform for Moorfields and UCL Centre for Eye Health

    Supply and support of a digital wayfinding platform offering interactive maps, accessible navigation, and step-free route generation for the Moorfields and UCL Centre for Eye Health.

    est.£470,000MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Published 16 Sept 2026
    IT & Software🇬🇧United Kingdom

    Human Resources Information System (HRIS) Implementation

    LLA is seeking a Human Resources Information System provider for a 5-year initial contract period with optional 1-year extensions to replace manual spreadsheet-based HR management processes.

    LONDON LUTON AIRPORT OPERATIONS LIMITED
    Published 16 Sept 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    389077-2026
    CC
    Buyer
    CORK COUNTY COUNCIL
    Sector
    IT & Software