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    ContractsTechnical Support Services for DVSA Digital Services
    Closed contract

    Technical Support Services for DVSA Digital Services

    Contract value
    £50m
    Published 4 Jun 2026

    DVSA requires a technical support services provider to deliver 24/7 operational support for 17 digital services across multiple cloud platforms.

    🇬🇧United Kingdom· EnglandPublished 4 Jun 2026· 5 months agoviaFind a Tender
    Contract value
    £50m
    Published 4 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £50,000,000indicative
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    No longer open. Published 5 months ago.

    4 June 2026
    Closed — no tender deadline was published

    Brief

    The Driver and Vehicle Standards Agency (DVSA) is seeking a Technical Support Services (TSS) provider to deliver operational support for 17 digital services and applications, including MOT, Theory Test, VOL, CVS, and DES systems. The provider will deliver comprehensive 24/7 operational support across services hosted on AWS, Azure, and MS Dynamics platforms. Key responsibilities include: 2nd and 3rd line support, major incident management, application support, service management, platform operational support, data management, security operations, and change, release and deployment coordination. The contract also encompasses problem and knowledge management. Not all functions are required for every service. This is a critical operational support contract that underpins DVSA's Service Support Model and ensures continuity of essential government services.

    Track record

    6 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Driver And Vehicle Standards Agency has awarded 6 contracts to 3 suppliers.

    Who wins here
    1. Driver and Vehicle Standards Angency4× · 67%
    2. JENOPTIK UK LIMITED1× · 17%
    3. WELLINGTONE LIMITED1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-051305

    Track

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    DV
    Buyer
    Driver And Vehicle Standards Agency
    Sector
    IT & Software