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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsHornbill Service Management Software License and Maintenance Support
    Awarded contract

    Hornbill Service Management Software License and Maintenance Support

    Awarded
    £245.5k
    Published 25 Sept 2026

    Procurement of licensing support and maintenance services for Hornbill service management software platform.

    🇬🇧United KingdomPublished 25 Sept 2026· 4 weeks agoviaFind a Tender
    Awarded
    £245.5k
    Published 25 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £245,491
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • HT
      HORNBILL TECHNOLOGIES LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 weeks ago.

    25 September 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves providing licensing support and maintenance services for Hornbill service management software. Suppliers should offer comprehensive maintenance packages including software updates, technical support, bug fixes, and system patches to ensure optimal performance and availability of the Hornbill platform. The contract covers subscription licenses, ongoing support services, and regular maintenance to keep the service management system current and functioning reliably.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Financial Ombudsman Service has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Bruhati Solutions Ltd1× · 33%
    2. HORNBILL TECHNOLOGIES LIMITED1× · 33%
    3. Bright Links (UK) Limited1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077aab

    Your fit

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    Buyer
    Financial Ombudsman Service
    Sector
    IT & Software