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    ContractsDigital Warden Call System Upgrade and 36-Month Maintenance
    Awarded contract

    Digital Warden Call System Upgrade and 36-Month Maintenance

    Awarded
    £143.4k
    Published 4 Jun 2026

    Deliver a digital upgrade roadmap for warden call systems across London Borough of Hounslow sheltered accommodation, including 36 months of maintenance support.

    🇬🇧United KingdomPublished 4 Jun 2026· 3 months agoviaContracts Finder
    Awarded
    £143.4k
    Published 4 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £143,373
      Pounds sterling
    • Tender closed
      20 Feb 2026
      6 months ago
    • Sector
      Construction
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • OS
      OPENVIEW SECURITY SOLUTIONS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    4 Jun 2026Today20 Feb 2026

    Brief

    This opportunity involves upgrading the warden call emergency communication systems across sheltered accommodation in the London Borough of Hounslow. Warden call systems enable elderly and vulnerable residents in sheltered housing to quickly contact staff and emergency services. Openreach is discontinuing analogue PSTN copper lines by 2025 as part of their digital switchover programme. The London Borough of Hounslow requires a deliverable roadmap and implementation plan to migrate all sheltered accommodation from existing PSTN analogue lines to a digital solution using Universal Digital Communicators (UDC). The UDC will ensure reliable communication between existing warden call systems and a digitally-ready alarm receiving centre. This project avoids the need for expensive full warden call system replacements across the sheltered housing stock. The contract includes 36 months of maintenance and support for both the new digital equipment and the integrated system, ensuring continuity of service and a committed supplier partnership.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In construction, LONDON BOROUGH OF HOUNSLOW has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. BORRAS CONSTRUCTION LTD2× · 50%
    2. OPENVIEW SECURITY SOLUTIONS LIMITED1× · 25%
    3. SMART MANAGED SOLUTIONS LTD1× · 25%

    Across construction, the most active winners are HOLCIM UK LIMITED, TARMAC TRADING LIMITED, LINDUM GROUP LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    cc2bcd7c-ccc6-41c0-94a2-d5da4c373fbb-900522
    LB
    Buyer
    LONDON BOROUGH OF HOUNSLOW
    Sector
    Construction