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    ContractsServiceNow Implementation and ITSM Platform Migration for Department for Transport
    Open tender

    ServiceNow Implementation and ITSM Platform Migration for Department for Transport

    Contract value
    £5m
    Published 27 Oct 2026

    Support the Department for Transport's migration to ServiceNow with implementation, configuration, data migration, and knowledge transfer to modernise IT service management across the organisation.

    🇬🇧United Kingdom· LondonPublished 27 Oct 2026· TodayviaFind a Tender
    Contract value
    £5m
    Published 27 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £5,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    27 October 2026
    Open tender · no closing date published

    Brief

    The Department for Transport is seeking a delivery partner to implement ServiceNow and migrate from existing IT Service Management (ITSM) platforms. The initial scope covers the Digital, Information & Security directorate and includes: designing and configuring a user-centred service portal and catalogue, establishing core IT service management processes, building system integrations, performing data migration, creating reporting capabilities, conducting security and accessibility testing, managing cutover activities, providing hypercare support, and delivering knowledge transfer. The project aims to create a scalable, integrated service management platform that enhances user experience, consolidates fragmented tools and processes, improves service visibility, and provides a foundation for future expansion across the Corporate Delivery Group.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, Department for Transport has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. JACOBS UK LTD1× · 20%
    2. ATKINS REALIS UK LIMITED1× · 20%
    3. Actica Consulting1× · 20%
    4. KAINOS SOFTWARE LIMITED1× · 20%
    5. WSP UK LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Fuel Production Technologies Expert Panel Reviewer

    Provide expert technical review and strategic advisory services for fuel production technology contracts and RCM allocation programs.

    £68,000Department for Transport
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    Open in IT & Software

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    Spotler Software & Services Contract

    36-month software and services contract with Spotler valued at £57,371.04 including VAT, with optional extensions available.

    £47,809indicativeBATH AND NORTH EAST SOMERSET COUNCIL
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    Spotler Software & Services Contract

    36-month Spotler Software & Services contract worth £47,809.20 ex VAT through Kent County Council's Commercial Services Group framework, with optional extensions available.

    £47,809indicativeBATH AND NORTH EAST SOMERSET COUNCIL
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    British Library Technology Operations Transformation - Request for Information

    The British Library is seeking supplier input through a market consultation to develop tender requirements and procurement strategy for transforming its Technology Operations function.

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    OpenIT & Software🇬🇧United Kingdom

    Managed Security Operations Centre Service Provider

    SONI is procuring a managed Security Operations Centre service provider to monitor and protect its security infrastructure using dedicated tooling and SIEM platforms.

    est.£17,600,000SONI Ltd
    Published 27 Oct 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0791a9

    Track

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins Department for Transport's work like this.

    5 awards · 5 firms

    Check my fit

    Free · No card

    DF
    Buyer
    Department for Transport
    Sector
    IT & Software