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    ContractsInformation Governance Case Management System
    Awarded contract

    Information Governance Case Management System

    Awarded
    £77.6k
    Published 24 Jun 2026

    A case management solution that streamlines the handling of statutory information requests, complaints, and investigations for local authority information governance teams.

    🇬🇧United Kingdom· EnglandPublished 24 Jun 2026· 1 months agoviaFind a Tender
    Awarded
    £77.6k
    Published 24 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £77,649
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • RG
      RESPOND GROUP LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    24 June 2026
    Awarded — no open tender advertised

    Brief

    A comprehensive case management system designed for Information Governance teams to manage and track statutory and non-statutory requests including Freedom of Information requests, Environmental Information Regulations inquiries, Data Protection Act requests, inter-authority social worker referrals, data breach notifications, Member of Parliament enquiries, corporate and statutory complaints, Local Government and Social Care Ombudsman investigations, and Information Commissioner's Office matters. The system provides centralized request recording, response coordination tools, case tracking capabilities, and automated performance reporting functionality to improve efficiency and ensure regulatory compliance across all information governance functions.

    Track record

    3 awards · 2 winners
    Open field

    No single supplier dominates the field.

    In it software, Stockton on Tees Borough Council has awarded 3 contracts to 2 suppliers.

    Who wins here
    1. PHOENIX SOFTWARE LTD2× · 67%
    2. RESPOND GROUP LIMITED1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06bb99
    SO
    Buyer
    Stockton on Tees Borough Council
    Sector
    IT & Software