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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsTenant Satisfaction Survey Services
    Awarded contract

    Tenant Satisfaction Survey Services

    Status
    Awarded
    Published 14 Sept 2026

    Conduct annual tenant satisfaction surveys for social housing providers to meet regulatory requirements and public reporting obligations.

    🇬🇧United Kingdom· LondonPublished 14 Sept 2026· 1 months agoviaFind a Tender
    Status
    Awarded
    Published 14 Sept 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • HO
      Houosemark Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    14 September 2026
    Awarded — no open tender advertised

    Brief

    This opportunity is to conduct Tenant Satisfaction Measures (TSM) perception surveys for registered social housing providers. TSM reporting is a mandatory requirement under the Social Housing Regulation Act 2024, enforced by the Regulator of Social Housing (RSH). All registered providers must collect and report tenant satisfaction data annually to both the regulator and the public. Suppliers should have experience designing and administering tenant perception surveys, analyzing results, and producing compliant reports that meet RSH standards.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In research innovation, LONDON BOROUGH OF CAMDEN has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Houosemark Ltd1× · 50%
    2. CARE ANALYTICS (UK) LTD1× · 50%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f8fa

    Your fit

    Could you win the next one?

    This went to Houosemark Ltd. Sonar reads LONDON BOROUGH OF CAMDEN's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LB
    Buyer
    LONDON BOROUGH OF CAMDEN
    Sector
    Research & Innovation