BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsPatient Services Hub - Digital Integration Platform for Hywel Dda University Health Board
    Closed contract

    Patient Services Hub - Digital Integration Platform for Hywel Dda University Health Board

    Contract value
    £1
    Published 8 Jun 2026

    Develop an integrated digital platform providing patients unified multi-channel access to health services while giving clinicians real-time visibility of patient care across the health board.

    🇬🇧United Kingdom· WalesPublished 8 Jun 2026· 4 months agoviaFind a Tender
    Contract value
    £1
    Published 8 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £1nominal
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Lifecycle

    Closed

    No longer open. Published 4 months ago.

    8 June 2026
    Closed — no tender deadline was published

    Brief

    Hywel Dda University Health Board seeks to implement a comprehensive Patient Service Centre (PSC) through CGI IT UK Limited. This opportunity involves delivering a unified, multi-channel patient access platform integrating phone, web, chat, post, SMS and in-person services alongside a 360° clinician view system. The PSC will streamline patient interactions by eliminating fragmented contact points, enabling patients to access appointments, referrals, guidance and waiting list information through a single gateway. The 360° View component will provide clinical and operational staff with real-time, unified patient records, interaction histories and pathway activity to support coordinated multidisciplinary team working and reduce administrative burden. The platform works in conjunction with the Patient Engagement Platform (PEP) to enable patient self-management of care such as appointment booking and clinical guidance access. The solution aligns with NHS Wales digital priorities, improves patient experience, reduces operational duplication and creates foundations for regional integration and future service expansion. Suppliers should understand the scope includes system integration across existing health board systems, staff workflow optimization, patient-facing channel management and real-time data visibility for clinical teams.

    Track record

    6 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, HYWEL DDA UNIVERSITY HEALTH BOARD has awarded 6 contracts to 4 suppliers.

    Who wins here
    1. TRUSTMARQUE SOLUTIONS LIMITED3× · 50%
    2. Meta Compliance Limited1× · 17%
    3. Allocate Software TA RLDatix Limited1× · 17%
    4. Change Healthcare1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from HYWEL DDA UNIVERSITY HEALTH BOARD

    4 listingsView all →
    AwardedTransport & Logistics🇬🇧United Kingdom

    Taxi and Light Goods Transportation Services for Hywel Dda University Health Board

    Hywel Dda University Health Board seeks a transportation provider for patient, staff, and medical goods services across Pembrokeshire with 24/7 availability.

    £80,000HYWEL DDA UNIVERSITY HEALTH BOARD
    Published 30 Sept 2026
    ClosedHealthcare & Medical🇬🇧United Kingdom

    Youth Health and Wellbeing Pilot Program - Tywi Taf Cluster

    A preventative health and wellbeing pilot program designed to improve emotional, physical and social wellbeing for young people in Carmarthen with a primary focus on adolescent girls, young women, and gender-diverse individuals.

    est.£40,000HYWEL DDA UNIVERSITY HEALTH BOARD
    Published 15 Sept 2026
    AwardedFacilities Management🇬🇧United Kingdom

    Stryker Power Tools Maintenance and Repair Service

    Renewal of maintenance and repair services for surgical power tools across four hospital operating theatres to ensure patient safety and minimize theatre disruption.

    £98,250HYWEL DDA UNIVERSITY HEALTH BOARD
    Published 2 Sept 2026
    AwardedFacilities Management🇬🇧United Kingdom

    Annual Maintenance and Support Contract for Telepath Laboratory Information Management System

    Renewal of 12-month maintenance and support contract for Telepath LIMS systems across three hospital locations within Hywel Dda University Health Board.

    £52,661HYWEL DDA UNIVERSITY HEALTH BOARD
    Published 2 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇮🇪Ireland

    ICT Managed Services

    Ireland is seeking an ICT managed services provider to deliver flexible on-site and remote technology support with security and compliance standards.

    est.€40,000,000Bord na Móna PLC
    Published 13 Oct 2026
    IT & Software🇮🇪Ireland

    Ireland – ICT Hardware and Peripherals Supplier Panel

    Greyhound Racing Ireland is building a panel of approved suppliers for ICT hardware and peripheral equipment.

    est.€125,000Irish Greyhound Racing
    Published 13 Oct 2026
    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b050

    Track

    Find out who wins

    Sonar emails you the day this is awarded or cancelled.

    Tell me who wins

    Free · No card

    Your fit

    Could you win the next one?

    This one has closed. Sonar reads HYWEL DDA UNIVERSITY HEALTH BOARD's work like this against your business and sends the next one that fits, every Monday.

    Check my fit

    Free · Matches every Monday

    HD
    Buyer
    HYWEL DDA UNIVERSITY HEALTH BOARD
    Sector
    IT & Software