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    ContractsWater Matters and NAV Customer Survey
    Awarded contract

    Water Matters and NAV Customer Survey

    Awarded
    £748.5k
    Published 21 Oct 2026

    Conduct and expand the Water Matters customer tracking survey to include NAV customers while maintaining consistency with previous survey years.

    🇬🇧United Kingdom· West MidlandsPublished 21 Oct 2026· TodayviaFind a Tender
    Awarded
    £748.5k
    Published 21 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £748,512
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Suppliers

    1 supplier
    • DR
      DJS Research Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    21 October 2026
    Awarded — no open tender advertised

    Brief

    This contract involves conducting the Water Matters tracking survey to measure customer satisfaction and awareness regarding water-related issues. The survey will be executed using the same methodology as previous years to ensure data comparability and consistency over time. For the first time, this survey will be extended to include customers of NAVs (presumably Navigation Authority or similar regulatory bodies), expanding the research scope beyond existing participants. Suppliers should be prepared to manage survey design, data collection, analysis, and reporting for both established and new customer segments.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, Consumer Council for Water has awarded 1 contract to 1 supplier.

    Who wins here
    1. DJS Research Limited1× · 100%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0614b6

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    CC
    Buyer
    Consumer Council for Water
    Sector
    Research & Innovation