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    ContractsIT Service Management System for SCW 2026
    Awarded contract

    IT Service Management System for SCW 2026

    Awarded
    £126.7k
    Published 10 Jul 2026

    NHS South, Central and West Commissioning Support Unit has procured an IT Service Management system through the GCA G-Cloud 14 Framework.

    🇬🇧United KingdomPublished 10 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £126.7k
    Published 10 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £126,732
      Pounds sterling
    • Tender closed
      9 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • TU
      TOPdesk UK Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    10 Jul 2026Today9 Jun 2026

    Brief

    NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for an IT Service Management (ITSM) system to TOPdesk UK Limited. This procurement was conducted through the Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. The ITSM system will support service delivery and operational efficiency across the organization. Suppliers should note that this contract has already been awarded and may be relevant for future similar opportunities within NHS commissioning support units or as reference for comparable G-Cloud framework procurements.

    Track record

    17 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In it software, NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT has awarded 17 contracts to 7 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED6× · 35%
    2. BECHTLE LIMITED5× · 29%
    3. Halo Service Solutions2× · 12%
    4. SOFTCAT PLC1× · 6%
    5. AKHTER COMPUTERS LIMITED1× · 6%
    6. TOPdesk UK Limited1× · 6%

    +1 more supplier

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    40370264-15ec-422f-96b8-5ab419e2aa79-905625

    Your fit

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    This went to TOPdesk UK Limited. Sonar reads NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NS
    Buyer
    NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
    Sector
    IT & Software