BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsVerint CRM Software Supply and Maintenance for Local Government
    Awarded contract

    Verint CRM Software Supply and Maintenance for Local Government

    Awarded
    £154.4k
    Published 22 Jul 2026

    Chichester District Council has awarded a contract for continued supply and maintenance of Verint CRM software and services to support the Council's customer service operations.

    🇬🇧United KingdomPublished 22 Jul 2026· 2 months agoviaContracts Finder
    Awarded
    £154.4k
    Published 22 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £154,350
      Pounds sterling
    • Tender closed
      1 Jul 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • BO
      BOXXE LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    22 Jul 2026Today1 Jul 2026

    Brief

    Chichester District Council has awarded a contract for the continued supply and maintenance of Verint Engagement Management Professional, a cloud-based Customer Relationship Management (CRM) platform designed for local government. The contract includes software licenses, technical support, system maintenance, and related services. This CRM solution enables the Council's customer services team to efficiently manage customer enquiries, track interactions, handle case management, maintain knowledge bases, generate reports, and access comprehensive CRM functionality. The platform supports daily operations across the Council's customer services department. This is a Direct Award contract issued under the KCS Procurement Services Framework Agreement Y23065 for Software Products and Associated Services.

    Track record

    9 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, HAMPSHIRE COUNTY COUNCIL has awarded 9 contracts to 8 suppliers.

    Who wins here
    1. VIX TECHNOLOGY UK LIMITED2× · 22%
    2. BOXXE LIMITED1× · 11%
    3. oneAdvanced1× · 11%
    4. CIVICA UK LIMITED1× · 11%
    5. PROACT IT UK1× · 11%
    6. BUILT INTELLIGENCE LTD1× · 11%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from HAMPSHIRE COUNTY COUNCIL

    4 listingsView all →
    AwardedIT & Software🇬🇧United Kingdom

    Real Time Passenger Information (RTPI) Systems Supply and Installation

    Supply, install, commission, and maintain real-time passenger information systems for Hampshire County Council and partner authorities.

    HAMPSHIRE COUNTY COUNCIL
    Published 23 Sept 2026
    AwardedEnergy & Utilities🇬🇧United Kingdom

    Liquefied Petroleum Gas (LPG) Supply for Hampshire County Council

    Hampshire County Council is seeking a supplier to provide Liquefied Petroleum Gas (LPG) to over 40 sites with an estimated annual contract value of approximately £250,000.

    £1,000,000HAMPSHIRE COUNTY COUNCIL
    Published 23 Sept 2026
    AwardedIT & Software🇬🇧United Kingdom

    Load Balancing and Application Delivery Controller Services 2026-2031

    Replace and implement new load balancing and application delivery controller infrastructure with hardware provision, migration services, and high availability configuration across multiple environments through 2031.

    £160,000HAMPSHIRE COUNTY COUNCIL
    Published 23 Sept 2026
    AwardedConstruction🇬🇧United Kingdom

    St Lawrence CE Primary School Boundary Planting - Direct Award

    Direct award opportunity for boundary planting at St Lawrence CE Primary School under Landscape and External Works Framework Lot 1, with submissions due by 2pm on 12 May 2026.

    £21,465HAMPSHIRE COUNTY COUNCIL
    Published 21 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Genomic Laboratory Information System (LIMS) for Regional Testing Network

    BWC seeks a modern Genomic LIMS to support distributed genomic testing across a multi-site laboratory network with unified access, management, and reporting capabilities.

    Birmingham Women's and Children's NHS Foundation Trust
    Published 23 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    Train Planning and Rostering Systems Replacement

    Chiltern Rail is procuring fully managed Train Planning and Rostering software solutions with implementation starting July 2027 and go-live in March 2028, valued at £2.5-£6.5 million over the contract term.

    est.£6,500,000CHILTERN RAIL LIMITED
    Published 23 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    Technology Products and Services Framework Agreement

    Framework agreement for procuring technology hardware, software, and associated services with emphasis on sustainability and circular economy principles.

    £20,000,000,000indicativeGovernment Commercial Agency
    Published 23 Sept 2026
    IT & Software🇬🇧United Kingdom

    IT Security Operations Centre and Managed Security Services Provider

    Procurement for an IT Managed Security Services Provider to deliver Security Operations Centre capabilities and ongoing security monitoring services.

    est.£640,000LUMINATE EDUCATION GROUP
    Published 23 Sept 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826
    HC
    Buyer
    HAMPSHIRE COUNTY COUNCIL
    Sector
    IT & Software