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    ContractsAI-Powered Rent Verification and Arrears Management System for London Housing
    Awarded contract

    AI-Powered Rent Verification and Arrears Management System for London Housing

    Awarded
    £30k
    Published 7 Jul 2026

    Automate rent verification and arrears management processes for a London housing provider, reducing manual workload by 1,200 hours annually while improving efficiency and tenant support.

    🇬🇧United KingdomPublished 7 Jul 2026· 1 months agoviaContracts Finder
    Awarded
    £30k
    Published 7 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £30,000
      Pounds sterling
    • Tender closed
      3 Apr 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • BU
      BEAM UP LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    7 Jul 2026Today3 Apr 2026

    Brief

    This opportunity seeks an AI assessment tool to automate two critical processes for a London-based housing organization: (1) Universal Credit (UC) Verification - automating the processing of approximately 5,000 annual tenant verification requests through a cloud-based solution integrated between the Department for Work and Pensions (DWP) landlord portal and their property management system, eliminating manual data entry and reducing processing time; and (2) Rent Escalation Automation - automating the generation and sending of approximately 600 monthly arrears letters (currently 7,200 annually) across the four pre-possession stages, which is expected to save 1,200 staff hours annually and redirect resources toward early intervention and complex cases. The system should exclude vulnerable tenants during the trial period to allow for tailored support. The solution has been successfully implemented by comparable housing organizations including The Guinness Partnership, Southern Housing, and Redbridge Council.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, BIP SOLUTIONS LIMITED has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. Security HQ Ltd1× · 10%
    2. Towers Watson Limited1× · 10%
    3. LEARNING POOL LIMITED1× · 10%
    4. ACCESS SYSTEMS (UK) LIMITED T/A AccessPay1× · 10%
    5. BEAM UP LTD1× · 10%
    6. SOFTCAT PLC1× · 10%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    739b1e15-9053-411f-a702-ab536cc93e26-905066
    BS
    Buyer
    BIP SOLUTIONS LIMITED
    Sector
    IT & Software