Independent Claims File Review and Quality Assurance

The FCA is seeking an experienced service provider to conduct independent assurance and quality review services on a selection of claim files. This engagement requires reviewing disputed files to identify common patterns and themes, assessing relevant representations and submissions, and delivering comprehensive written findings and conclusions to support the FCA's decision-making process. The successful supplier will provide objective analysis and expert judgment to help the FCA evaluate the matters under review and inform regulatory actions. This work requires strong analytical skills, attention to detail, and the ability to communicate complex findings clearly in written reports.