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    ContractsCopilot Agent Testing, Governance, and Monitoring Support
    Awarded contract

    Copilot Agent Testing, Governance, and Monitoring Support

    Awarded
    £34.8k
    Published 21 Aug 2026

    Ofgem requires a supplier to strengthen its Copilot agent Centre of Excellence through advanced testing, formal governance structures, and comprehensive monitoring across all operational phases and governance domains.

    🇬🇧United KingdomPublished 21 Aug 2026· 1 months agoviaContracts Finder
    Awarded
    £34.8k
    Published 21 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £34,798
      Pounds sterling
    • Tender closed
      1 Jan 2026
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IT
      Inform Team
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    21 Aug 2026Today1 Jan 2026

    Brief

    Ofgem seeks supplier support to enhance its Centre of Excellence (CoE) for AI Copilot agents. The organization has established a baseline infrastructure, governance lifecycle, and use case pipeline, but requires assistance in three critical areas: (1) developing structured testing protocols at the agent level and conducting comprehensive User Acceptance Testing (UAT); (2) establishing a robust stage-gate review process with formalized governance ceremonies and decision-making frameworks; and (3) implementing end-to-end monitoring, telemetry, and analytics capabilities spanning development, testing, and live operations. The supplier will also help define monitoring requirements and controls across multiple governance domains including Power Platform, Security, AI governance, and data governance, ensuring consistent implementation and evidence trails throughout the agent lifecycle. This engagement supports Ofgem's objective to mature its AI capability management and operational excellence.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, OFGEM has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. Inform Team2× · 40%
    2. Xoserve Limited1× · 20%
    3. MICROSOFT LIMITED1× · 20%
    4. CEPA1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    e5b53068-9f66-45e4-8088-f2faa6a3b01b-911738

    Your fit

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    Buyer
    OFGEM
    Sector
    IT & Software