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    ContractsCustomer Service Specialist Level 3 Training Delivery
    Awarded contract

    Customer Service Specialist Level 3 Training Delivery

    Status
    Awarded
    Published 20 Oct 2026

    Deliver Customer Service Specialist Level 3 training to a care-experienced learner starting in November 2026.

    🇬🇧United KingdomPublished 20 Oct 2026· 2 weeks agoviaContracts Finder
    Status
    Awarded
    Published 20 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      9 Oct 2026
      1 month ago
    • Sector
      Education & Training
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • HL
      Herefordshire Ludlow and North Shropshire College
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 weeks ago.

    20 Oct 2026Today9 Oct 2026

    Brief

    This is an opportunity to deliver Customer Service Specialist Level 3 training to a care-experienced learner who will begin employment in November 2026. The training provider will deliver accredited level 3 customer service training tailored to support a newly recruited team member. Additional specific learning requirements and competency standards are detailed in the attached mini competition document. Prospective training providers should review all documentation carefully to ensure they can meet the learner's individual needs and any bespoke requirements outlined.

    Track record

    7 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In education training, TELFORD AND WREKIN COUNCIL has awarded 7 contracts to 6 suppliers.

    Who wins here
    1. TELFORD COLLEGE2× · 29%
    2. UNIVERSITY OF KEELE1× · 14%
    3. MBKB LTD1× · 14%
    4. B-SKILL LIMITED1× · 14%
    5. Herefordshire Ludlow and North Shropshire College1× · 14%
    6. BABINGTON BUSINESS COLLEGE LIMITED1× · 14%

    Across education training, the most active winners are SHANNON TRUST, QA Ltd, FAREPORT TRAINING ORGANISATION LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    277391c9-03e3-4209-bfb9-2c7227c84beb-918498

    Your fit

    Could you win the next one?

    This went to Herefordshire Ludlow and North Shropshire College. Sonar reads TELFORD AND WREKIN COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    TW
    Buyer
    TELFORD AND WREKIN COUNCIL
    Sector
    Education & Training