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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIDOL Software 24x7 Server and Maintenance Support
    Awarded contract

    IDOL Software 24x7 Server and Maintenance Support

    Status
    Awarded
    Published 12 Jun 2026

    Contract for 24x7 server support and maintenance services for IDOL Software systems with continuous monitoring and technical assistance.

    🇬🇧United KingdomPublished 12 Jun 2026· 2 months agoviaContracts Finder
    Status
    Awarded
    Published 12 Jun 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      12 Jun 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SC
      SPECIALIST COMPUTER CENTRES PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    12 Jun 2026Today12 Jun 2026

    Brief

    This opportunity seeks qualified vendors to provide comprehensive 24x7 server and maintenance support services for IDOL Software (Linked to Autonomy). The contract includes round-the-clock monitoring, technical support, system maintenance, updates, and troubleshooting to ensure continuous operation and optimal performance of IDOL Software systems. Vendors should demonstrate expertise in IDOL/Autonomy platforms, proven experience in enterprise-level support operations, and the capability to deliver services across multiple time zones with rapid response times. This includes preventive maintenance, patch management, incident resolution, and escalation support to minimize downtime and maintain service level agreements.

    Track record

    8 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, POLICE FIRE CRIME COMMISSIONER FOR STAFFORDSHIRE has awarded 8 contracts to 6 suppliers.

    Who wins here
    1. SOFTCAT PLC3× · 38%
    2. Rsm Risk Assurance Services Llp1× · 13%
    3. MOTOROLA SOLUTIONS UK LIMITED1× · 13%
    4. PNLD (legal entity PCC of West Yorkshire)1× · 13%
    5. Semantics 21 Ltd1× · 13%
    6. SPECIALIST COMPUTER CENTRES PLC1× · 13%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Microsoft 365, AI and Intelligent Automation Framework Agreement

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    Published 3 Sept 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    e048912c-f941-485c-85d7-ffda39ddfc4a-901891
    PF
    Buyer
    POLICE FIRE CRIME COMMISSIONER FOR STAFFORDSHIRE
    Sector
    IT & Software