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    ContractsVisitor and Member Experience Research Programs
    Open tender

    Visitor and Member Experience Research Programs

    Tender closes
    25d
    12 Oct 2026 · in 25 days

    Forestry England is seeking a research partner to conduct visitor experience surveys and member satisfaction research across multiple forest centres and platforms nationwide.

    🇬🇧United Kingdom· South WestPublished 17 Sept 2026· TodayviaFind a Tender
    Tender closes
    25d
    12 Oct 2026 · in 25 days

    Decision brief

    4 fields
    • Contract value
      est.£322,500
      Pounds sterling
    • Tender closes
      12 Oct 2026
      25 days left
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Open

    25 days left to bid. Opened today, deadline 12 Oct 2026.

    17 Sept 202612 Oct 2026

    Brief

    Forestry England seeks a research partner to design, deliver, and report on three ongoing research programs to measure visitor and member satisfaction: A. Seasonal Visitor Experience Surveys: Conduct face-to-face interviews at least three times annually across 27 forest centres throughout England to capture seasonal visitor experiences and feedback. B. Marketing Trail Evaluation Survey: Perform annual face-to-face fieldwork at 16 forest centres to evaluate the effectiveness of marketing trail initiatives and gather visitor responses. C. Online Member Survey: Administer annual online surveys to current members, recently lapsed members, and both national and local membership levels to track member satisfaction and engagement. The successful partner will be responsible for survey design, fieldwork coordination, data collection, analysis, and comprehensive reporting for all three programs on an ongoing basis.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, FORESTRY COMMISSION has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. The Combined Services Provider Limited1× · 50%
    2. PHOENIX MRC LIMITED1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07747b
    FC
    Buyer
    FORESTRY COMMISSION
    Sector
    Professional Services