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    ContractsVisitor and Member Experience Research Programs
    Closed contract

    Visitor and Member Experience Research Programs

    Contract value
    £322.5k
    Closed 12 Oct 2026

    Forestry England is seeking a research partner to conduct visitor experience surveys and member satisfaction research across multiple forest centres and platforms nationwide.

    🇬🇧United Kingdom· South WestPublished 17 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £322.5k
    Closed 12 Oct 2026
    Tender deadline passed on 12 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.£322,500
      Pounds sterling
    • Tender closed
      12 Oct 2026
      1 weeks ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Closed

    Tender closed on 12 Oct 2026. Awaiting award.

    17 Sept 2026Today12 Oct 2026

    Brief

    Forestry England seeks a research partner to design, deliver, and report on three ongoing research programs to measure visitor and member satisfaction: A. Seasonal Visitor Experience Surveys: Conduct face-to-face interviews at least three times annually across 27 forest centres throughout England to capture seasonal visitor experiences and feedback. B. Marketing Trail Evaluation Survey: Perform annual face-to-face fieldwork at 16 forest centres to evaluate the effectiveness of marketing trail initiatives and gather visitor responses. C. Online Member Survey: Administer annual online surveys to current members, recently lapsed members, and both national and local membership levels to track member satisfaction and engagement. The successful partner will be responsible for survey design, fieldwork coordination, data collection, analysis, and comprehensive reporting for all three programs on an ongoing basis.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, FORESTRY COMMISSION has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. The Combined Services Provider Limited1× · 50%
    2. PHOENIX MRC LIMITED1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07747b

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    FC
    Buyer
    FORESTRY COMMISSION
    Sector
    Professional Services