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    ContractsIT Service Management Platform Procurement - Market Engagement
    Open tender

    IT Service Management Platform Procurement - Market Engagement

    Contract value
    £450k
    Published 28 Jul 2026

    Southwark Council seeks supplier feedback on its IT Service Management platform specification as part of preliminary market engagement for an upcoming procurement to support its transition to independent technology service delivery.

    🇬🇧United Kingdom· LondonPublished 28 Jul 2026· 3 weeks agoviaFind a Tender
    Contract value
    £450k
    Published 28 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £450,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 weeks ago.

    28 July 2026
    Open tender · no closing date published

    Brief

    Southwark Council is transitioning from shared technology service arrangements to establish an independent IT operating model. This transition includes recruiting new IT staff throughout 2026 and 2027. A critical component of this change is procuring and implementing a dedicated IT Service Management (ITSM) platform to replace the current shared platform that was configured for a different operating model and does not meet the council's future requirements. The council is conducting preliminary market engagement to gather supplier feedback on the feasibility of its ITSM platform specification and to refine its procurement approach and requirements. Suppliers are invited to review the attached documentation and specification (provided for market engagement purposes) and provide input to support the council's future procurement process.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, LONDON BOROUGH OF SOUTHWARK has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. NEC SOFTWARE SOLUTIONS UK LIMITED1× · 50%
    2. CAUSEWAY TECHNOLOGIES LTD1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d5ae
    LB
    Buyer
    LONDON BOROUGH OF SOUTHWARK
    Sector
    IT & Software