Out of Hours Call Handling and Emergency Repair Services Contract - Barrhead Housing Association

Barrhead Housing Association seeks a service provider for a two-year contract to deliver out of hours call handling services and emergency repair works across Barrhead, Neilston, Newton Mearns, and Thornliebank in East Renfrewshire. The service provider will manage emergency calls during non-business hours and perform necessary repairs to make properties safe or complete emergency work. The contract covers a diverse portfolio of residential properties including sandstone tenement flats, new build modern housing and flats, and post-war pre-2000 construction houses and flats. The service provider must be prepared to respond to calls and complete emergency repairs across all property types and locations specified in the tender documentation.