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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsEmergency Call Answering Service Provider
    Awarded contract

    Emergency Call Answering Service Provider

    Awarded
    €216k
    Published 5 Oct 2026

    Ireland is seeking a single provider for out-of-hours and emergency call answering services through a framework agreement.

    🇮🇪IrelandPublished 5 Oct 2026· TodayviaTED
    Awarded
    €216k
    Published 5 Oct 2026

    Decision brief

    4 fields
    • Contract value
      €216,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    1 supplier
    • KA
      Key Answering Systems Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    5 October 2026
    Awarded — no open tender advertised

    Brief

    Single-party framework agreement for providing out-of-hours and emergency telephone call answering services in Ireland. This opportunity seeks a qualified service provider to handle incoming calls during non-business hours and emergency situations, ensuring continuous professional communication coverage for organizations. Suppliers should have experience in call handling, emergency response protocols, and maintaining service quality standards. The framework will establish terms, pricing, and service level agreements for the duration of the contract.

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In professional services, TIPPERARY COUNTY COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. David Kelly Partnership Chartered Engineers Limited1× · 50%
    2. Key Answering Systems Ltd1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    685010-2026
    TC
    Buyer
    TIPPERARY COUNTY COUNCIL
    Sector
    Professional Services