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    ContractsService Framework and Blueprinting Design for 17 Services and 11 Functions
    Awarded contract

    Service Framework and Blueprinting Design for 17 Services and 11 Functions

    Awarded
    £649.2k
    Published 26 Jun 2026

    Design and deliver a Service Framework with blueprints for 17 services and 11 enabling functions to standardize operations and build organizational capability.

    🇬🇧United KingdomPublished 26 Jun 2026· 3 months agoviaContracts Finder
    Awarded
    £649.2k
    Published 26 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £649,207
      Pounds sterling
    • Tender closed
      12 Jun 2026
      3 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • KP
      KPMG LLP
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    26 Jun 2026Today12 Jun 2026

    Brief

    This opportunity supports the development of a comprehensive Service Framework that documents how 17 services and 11 enabling functions will operate across the organization. Successful delivery will include detailed service blueprints that map out customer journeys, touchpoints, and operational processes, along with capability development to ensure effective implementation. This work is essential for standardizing service delivery, improving organizational efficiency, and enabling teams to understand service dependencies and interactions across the enterprise.

    Track record

    15 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In professional services, DEFRA has awarded 15 contracts to 9 suppliers.

    Who wins here
    1. DELOITTE LLP4× · 27%
    2. DLA PIPER UK LLP2× · 13%
    3. METHODS BUSINESS AND DIGITAL TECHNOLOGY LTD2× · 13%
    4. KPMG LLP2× · 13%
    5. Methods Business and Digital Technology1× · 7%
    6. Octavius Infrastructure Ltd1× · 7%

    +3 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    5664ecc2-b815-4da9-9002-02d7d3af98dc-903651
    DE
    Buyer
    DEFRA
    Sector
    Professional Services