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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIreland IT Services: ICT Service Desk, Deskside and Infrastructure Support
    Awarded contract

    Ireland IT Services: ICT Service Desk, Deskside and Infrastructure Support

    Awarded
    3.5m
    Published 18 May 2026

    Ireland seeks a managed service provider for comprehensive IT support including service desk operations, deskside technical assistance, and infrastructure maintenance.

    🇮🇪IrelandPublished 18 May 2026· 4 months agoviaTED
    Awarded
    3.5m
    Published 18 May 2026

    Decision brief

    4 fields
    • Contract value
      3,500,000currency not stated
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    1 supplier
    • PT
      PFH Technology Group_17679
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    18 May 2026
    Awarded — no open tender advertised

    Brief

    This is a managed service opportunity for IT support services in Ireland, including ICT Service Desk operations, deskside support for end-users, and infrastructure support. The successful vendor will provide comprehensive IT service management covering help desk operations, on-site technical assistance, and backend infrastructure maintenance. Suppliers should be experienced in delivering managed IT services, supporting multiple users, managing incident resolution, and maintaining IT systems and networks. This opportunity is part of Ireland's IT services procurement (IT/2025/07) and requires vendors with proven capabilities in service desk management, field support, and IT infrastructure administration.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Fáilte Ireland-National Tourism Development Authority has awarded 1 contract to 1 supplier.

    Who wins here
    1. PFH Technology Group_176791× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Specialist Economic and Financial Services for Tourism Investment in Ireland

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    Design and Development of Growth Hub Website

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    336913-2026
    FI
    Buyer
    Fáilte Ireland-National Tourism Development Authority
    Sector
    IT & Software