London Borough of Newham Planning Service Digital Transformation - Market Engagement

The London Borough of Newham is transforming its statutory planning (Development Management) service through digital modernisation. This preliminary market engagement seeks supplier input on available solutions, technologies, and delivery models to digitise end-to-end planning processes. The council aims to improve customer and officer experience, increase operational efficiency, enhance data quality, and strengthen reporting capabilities. Potential areas of interest include: statutory planning application case management systems, digital document management and workflows, customer self-service portals, application validation tools, planning consultation and notification tools, case officer assessment support, decision report generation, GIS and spatial planning integration, artificial intelligence and automation capabilities, mobile solutions for planning officers, and other innovative solutions supporting the planning process. This engagement will directly inform Newham's procurement strategy and business case development for the planning service transformation programme.