Digital Trade and Business Licensing Services Modernisation

The Department for Business and Trade (DBT) is exploring a potential future procurement to modernise digital trade and business licensing services across central government and local authorities. This initiative aims to improve how businesses and citizens interact with licensing systems through user-centred digital solutions. Currently, DBT is in the early discovery phase and inviting market engagement to understand delivery capabilities and approaches. The scope and scale of the procurement have not yet been finalised. Key areas of interest include: - Designing and developing user-centred digital licensing journeys - Data standardisation and validation - Integration with existing government systems - Interoperability capabilities - Improving data quality and reducing administrative burden This is an opportunity for suppliers to engage early and shape the future direction of the programme. Interested parties are encouraged to share their experience with digital service design, government systems integration, and data management solutions.