Cloud-Based Device and Application Management Services

This opportunity involves providing advanced device and application management services to support the organization's transition to Microsoft Intune cloud-based endpoint management. The incumbent has successfully migrated from on-premise solutions to cloud infrastructure since 2021, delivering improved security, scalability, and device visibility. The next phase requires expanding services to include Desktop as a Service (DaaS) and advanced cloud-native endpoint management capabilities. Services should enable proactive, analytics-driven management through Intune telemetry and automation, supporting zero-touch device provisioning and specialist capability development. The solution must support flexible working arrangements, maintain Cyber Essentials compliance, and help sustain eligibility for funding and procurement opportunities. Suppliers should demonstrate expertise in cloud-based device management, ability to optimize operational efficiency, and capacity to reduce support overheads while improving compliance and service delivery. The engagement will span three years and contribute to the organization's broader digital transformation strategy by creating a scalable, flexible operating model that responds to demand fluctuations and reduces operational risk.