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    ContractsDirect Award Contract for SIAM Service Desk and AWS Management Services
    Awarded contract

    Direct Award Contract for SIAM Service Desk and AWS Management Services

    Awarded
    £3.1m
    Published 9 Sept 2026

    Direct award contract for ongoing SIAM Service Desk and AWS cloud management services supporting National Rail's digital platforms and passenger information systems.

    🇬🇧United Kingdom· LondonPublished 9 Sept 2026· 1 months agoviaFind a Tender
    Awarded
    £3.1m
    Published 9 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £3,139,683
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • CD
      Colibri Digital
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    9 September 2026
    Awarded — no open tender advertised

    Brief

    This is a direct award contract to reinstate provision of SIAM Service Desk and AWS management services. Colibri has provided these services since 2012, supporting the National Rail industry's transition to cloud computing and hosting. The service manages critical systems for the National Rail website and Darwin services, delivering real-time passenger information including live departure boards, journey planning, fare information, station details, and disruption updates to customers and Train Operating Companies (TOCs). The scope extends across all National Rail branded services including Railcards, Days Out Guide, and non-National Rail products, plus emerging platforms such as the Rail Data Marketplace and the new GBR.uk website. The successful supplier will maintain essential cloud infrastructure and support services that fulfill multiple regulatory requirements for the rail industry.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Train Information Services Limited has awarded 1 contract to 1 supplier.

    Who wins here
    1. Colibri Digital1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f5ef

    Your fit

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    TI
    Buyer
    Train Information Services Limited
    Sector
    IT & Software