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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsTelephony Contact Centre and CRM System Procurement
    Open tender

    Telephony Contact Centre and CRM System Procurement

    Contract value
    £2.5m
    Published 26 May 2026

    Advance notice of a planned procurement for an integrated Telephony Contact Centre and CRM System solution.

    🇬🇧United Kingdom· EnglandPublished 26 May 2026· 3 months agoviaFind a Tender
    Contract value
    £2.5m
    Published 26 May 2026

    Decision brief

    4 fields
    • Contract value
      £2,500,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    26 May 2026
    Open tender · no closing date published

    Brief

    This is a pipeline notice providing advance visibility of an upcoming procurement for a Telephony Contact Centre and Customer Relationship Management (CRM) System. The notice is intended for planning purposes only. All details, timelines, and scope are subject to change and will be communicated through subsequent notices as the procurement progresses. The Authority may utilize existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems if deemed the most suitable procurement route. Interested suppliers should monitor for formal tender announcements and further updates.

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    Audio Visual Services for St Edmunds College, University of Cambridge

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    Microsoft Teams Voice Telephony Service for Ireland's National Transport Authority

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a523
    LB
    Buyer
    LONDON BOROUGH OF NEWHAM
    Sector
    Media & Communications