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    ContractsDigital MSK Triage and Treatment Service
    Awarded contract

    Digital MSK Triage and Treatment Service

    Awarded
    £395.8k
    Published 3 Aug 2026

    A 24/7 digitally-enabled MSK service combining AI assessment with physiotherapist oversight to deliver remote treatment and personalised care within the NHS.

    🇬🇧United Kingdom· South EastPublished 3 Aug 2026· 3 months agoviaFind a Tender
    Awarded
    £395.8k
    Published 3 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £395,770
      Pounds sterling
    • Tender closed
      25 Aug 2026
      2 months ago
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • FH
      Flok Health Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    3 Aug 2026Today25 Aug 2026

    Brief

    This is a fully managed, digitally-enabled musculoskeletal (MSK) service that provides a complete alternative to traditional community physiotherapy. The service operates 24/7, offering digital triage and remote treatment delivered by HCPC-registered physiotherapists supported by AI-enabled assessment tools. It provides personalised, preventative and multidisciplinary care with comprehensive safety, safeguarding and governance arrangements. The service integrates seamlessly with existing NHS systems while minimising administrative demands on the Head Provider. The service provider assumes full clinical responsibility including patient outcomes, management, incident reporting and service governance.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In this category, Berkshire Healthcare NHS Foundation Trust has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Flok Health Ltd1× · 20%
    2. CYGNET HEALTH CARE LIMITED1× · 20%
    3. East Berkshire Primary Care Out of Hours1× · 20%
    4. University Hospitals Southampton- Adanac Aseptics Hub1× · 20%
    5. The Primary Care Alliance CIC1× · 20%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, HERTS and ESSEX FERTILITY CENTRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06da59

    Your fit

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    BH
    Buyer
    Berkshire Healthcare NHS Foundation Trust
    Sector
    Healthcare & Medical